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For ESM 2023: A Connected Service Experience Matters Now More Than Ever

BLOG / By Dr. Thomas Mendel

More Research On Marketing Software Topics And Vendors To Come

BLOG / By Dr. Thomas Mendel

As 2022 Almost Is Over – Onto An Exciting 2023 IT Automation Research Agenda

BLOG / By Dr. Thomas Mendel

Sales Has changed, So Must Sales Engagement Management

BLOG / By Dr. Thomas Mendel

SRE Is Here To Stay: Essential Findings From The Global SRE Pulse 2022

BLOG / By Dr. Thomas Mendel

MRM Earns A Boost Of Interest, But Is About To Change

BLOG / By Dr. Thomas Mendel

Marketers Need To Manage All Their Resources

BLOG / By Dr. Thomas Mendel

Confuse AIOps And Observability At Your Own Peril!

BLOG / By Dr. Thomas Mendel

The Maturity Of Observability Is Not Where You Think It Is

BLOG / By Dr. Thomas Mendel

We Continue To Democratize The Vendor Research Process

BLOG / By Dr. Thomas Mendel