Dustin is an IT industry veteran with more than 35 years of experience in development, product management and marketing of IT software and hardware solutions.


Working for IT industry leaders IBM, CSC, Computer Associates, Managed Objects, and Fujitsu, Dustin has led efforts to build, launch and generate revenue for a variety of Cloud Infrastructure-as-a-Service (IaaS) and IT Service Management (ITSM) solutions. Over the course of his career, Dustin’s efforts have directly contributed to double digit revenue growth for a number of companies and their solutions.


Dustin brings in-depth technical expertise coupled with extensive executive management experience to Research in Action where he now focuses on Cloud and ITSM vendor strategies and solutions, as well as on new research to help guide companies along their Cloud and ITSM implementation journeys.

Dustin McNabb, Research Director
+1 703 4037311